Morval Looe Cornwall    01503 240233

The Snooty Fox

Guest Accommodation

Terms & Conditions

For best rates call us on 01503 240233

Below is a list of the terms and conditions of stay along with answers to some questions you may have. Please be aware this list is quite comprehensive and thankfully we rarely have to impose these rules but we take it that guests agree to these conditions when a booking is made.

DEPOSITS – all deposits are non-refundable.

CANCELLATION PERIOD - All bookings cancelled 7 days or more before the date of arrival will incur no costs - we do not charge any deposits. Bookings cancelled less than 7 days prior to the date of arrival will incur 100% of the booking cost with no exception made so we suggest holiday insurance for this period. The week prior to arrival we will pre authorise the credit card supplied at the time of booking for the total amount of the booking. Should the card be declined for any reason we will of course inform you and allow you time to supply alternative card details in order to secure the booking.

CHILDREN – Children under 1 year stay free of charge providing the guests provide their own cot and bedding and no breakfast will be provided. Children between the ages of 1 – 12 are charged at £20 per night for bed and breakfast. Children over 12 years and additional guests staying in family rooms will be charged at £25 per night bed and breakfast. Any extra guest must be disclosed at the time of booking as only certain rooms can accommodate extra guests and babies.

DOGS – We have one room that accepts dogs and again they must be disclosed at the time of booking. Dogs are charged at the rate of £10 per night. We do not accept dogs staying in cars in the car park over night.

CHECK IN – Rooms are available for check in from 4pm and the latest check in time is 8pm – unless prior arrangements are made. If guests have not checked in by 8pm and have not made prior arrangements the hotel reserves the right to release the rooms for re-letting. Early check ins can be booked (subject to availability and prior booking) and are charged at £15 making the room available from 12 noon.

CHECK OUT – Check out is available between 9 and 10 am. Late check outs are available (subject to availability and prior booking) and will be charged at £15 and this makes the room available to the guest until 1pm.

BOOKING AMENDMENTS – We will try our best to accommodate any changes you wish to make to your booking and a small admin charge of £10 will be added to your final bill.

PAYMENT – The week before arrival the credit card provided on booking will be pre authorised for the total amount of the booking. The night before departure the full amount we be charged to this card.

DAMAGE – We ask that guests notify the hotel of any damages/breakages as soon as they happen. A charge will be made and either added onto your departure bill or charged to the credit card registered on the account. Should guests take unauthorised dogs into rooms or smoke or eat hot food a charge of £20 will be made for extra cleaning – please be aware none of these are acceptable and could result in your booking being terminated and you being charged the full amount. Lost keys are charged £10 per set. Should guests leave any belongings behind we will happily post them onto you and P&P charged to the credit card registered on the account.

BEHAVIOUR – The hotel will not accept inappropriate or lewd behaviour that causes upset, offence or damage to the hotel, its staff or other guests. The hotel reserves the right to terminate the stay of guests breaching this policy with immediate effect.

PARKING – We have a large car park for guests to use but all cars and belongings in cars are left at the owners risk and the hotel accepts no responsibility for any damage.

Wi-Fi – Free Wi-Fi is available to all of our guests – but please be aware the Wi-Fi in this area of Cornwall is temperamental and cannot be guaranteed.